The hotel services

Late check out

For your convenience, our team welcomes you 24 hours a day.
Check in : from 15.00 – Check out : by 11.30

2 options to stay longer in your room.
When you book, you can choose (for an additional charge):

– Our late departure option: stay in your room until 14.00
– Our earlier arrival option: check in from 11.30

*These offers are subject to availability. Reservation required. In peak season, booking two nights will ensure you have immediate access to your room on arrival.
Likewise, for a late check out, booking an additional night will guarantee you have access to your room until your departure.
If, however, you do not wish to book, we will be happy to let you leave your luggage at our luggage deposit.

Express departure (free of charge):
In order to facilitate your departure, our hotel offers express check out. Do not hesitate to ask for it on your arrival

Room service
Room service is available 24 hours a day (not at l’Etche Ona)

laundry
Our laundry service is open Monday to Friday.
Leave your dirty laundry at reception before 9.00 am and get it back in the evening

Luggage deposit
You can ask for luggage assistance 24/7, and leave your luggage at our deposit during your stay and on the day of your departure.
It is free of charge

Breakfast service

Our “Gourmet Breakfast” (17 € per p): is served in Salon Margaux & Salon Pomerol from 7.00 am to 10.30 am. A seasonal buffet is offered daily.

Our “Gourmet Breakfast” is composed of: 100% Arabica coffee. An assortment of teas and herbal teas, Suchard hot chocolate, 100% pure Orange juice, apple juice, Grapefruit juice. Handmade bread loaves and pastries. 3 different sorts of sourdough bread and cereals, butter croissant, 3 different sorts of butter pastries and canelés. Pancakes, fruit cakes, toast, cornflakes, muesli, fruit yoghurts, natural yoghurts, fat free yoghurts, cream cheese. An assortment of compotes of fruit stewed in a cauldron and an assortment of verrines: rice pudding, fresh fruit salad… soft-boiled egg, scrambled eggs, an assortment of 5 cheeses and 4 deli products, smoked salmon, baskets of fresh seasonal fruit, fruit salad on demand, cherry tomatoes, and dried fruit. 4 traditional jams cooked in a cauldron, honey, maple syrup, chocolate spread, sweet butter, salted butter, pickles.

Breakfast in your room is served from 7.00 am to 11.00 am.
You can choose between “French”, “American” or “Fitness” breakfasts.

Internet – Wi-Fi
In our hotel, you’ll have unlimited access to superfast free Wi-Fi, available in the whole building

Online Concierge and Press Services
Free access to an online concierge service. You’ll be able to browse the web for all the services provided by our hotel, or special events in Bordeaux, as well as the restaurants we have carefully selected for your pleasure

Business Corner
Open 24/7.
Free access to a computer with an internet connection and a printer

Non-smoking hotel
For the comfort of all, our hotel is non-smoking throughout

Fitness and Stretching Center: professional sports equipment

You can have inclusive use of our fitness center.

Our 50 sq metres of space to work out and stretch provides you with professional state-of-the-art Technogym equipment. Access is exclusively reserved for our clients.

If you ask for an appointment, a personal trainer can give you expert, personalised advice.

Our fitness centre is open 7 days a week from 6.30 am to 9.30 pm

Equipment :
A treadmill, a rowing-machine, elliptical machines, a fitness bike, a complete weight bench sports / yoga, mats Barbells, Ball / Swiss balls (65 cm & 75 cm), mineral water, towels, disinfectant

Accessibility
All the services provided by our hotel are accessible to the people with reduced mobility. Some bedrooms come with specially-designed facilities. They are available on demand and subject to availability. We have a non-motorized wheelchair. Reservation on demand prior to arrival

Meeting rooms and event spaces
Our seminar and event service is at your entire disposal to help you organise your event, to ensure that every detail is perfect. For your comfort, exclusive use can be arranged

Lounge/ Bar areas
Our Lounge and Bar areas are the perfect places for your business appointments, to catch up with friends and unwind, or to enjoy a snack. Open 24hours a day